Become a Member: Get Ad-Free Access to 3,000+ Reviews, Guides, & More

Are independent bike mechanics protected?

Are independent bike mechanics protected? tools mechanic workshop

Independent motorcycle mechanics seem to be dying out at a rapid rate.

Is it because motorcycle manufacturers are withholding servicing information or making it too expensive – some at up to $1900 a year for just one engine platform.

A war of words has now broken out over whether manufacturers are withholding vital servicing information and killing off independent car and motorcycle mechanics.

The Federal Chamber of Automotive Industries has confirmed that automotive manufacturers are not allowed to withhold important maintenance information from independent mechanics.

The FCAI issued the statement after comments last week by Shadow Assistant Treasurer and Shadow Minister for Competition and Productivity Dr Andrew Leigh.

Information ‘withheld’

Dr Leigh claimed that standard servicing information, such as computer fault codes, were being withheld by manufacturers.

He says this makes servicing more expensive and has led to the disappearance of many independent mechanics.

Certainly in these days of computerised vehicles the backyard motorcycle mechanic seems to be rapidly disappearing.Are independent bike mechanics protected? tools mechanic workshop

Voluntary code

FCA boss Tony Weber says the Voluntary Code of Practice-Access to Service and Repair Information for Motor Vehicle was established two years ago.

He says it involved “all the key parties”, including the Australian Automotive Aftermarket Association and other representatives of the independent repair sector.

“This was an agreement forged in good faith and with goodwill, and specifically included a mutually agreed mechanism for dispute resolution,” he says.

“The misinformation in Dr Leigh’s opinion piece today even claims that customers are being forced to go back to their dealer for service and repair, which is a complete fabrication. In fact, it contravenes consumer law to do this.”

Weber says the industry has made repeated requests for examples of any breaches of the current agreement.

The limited number provided have all been investigated and found to be unsubstantiated, he said.

What mechanics say

We have also spoken to several independent mechanics and found that information isn’t being withheld.

However, they claim the asking price for ECU software is often exorbitant and prohibitive for small operators.

None of the mechanics wished to be named for fear of facing further pressure from manufacturers.

Meanwhile, independent motorcycle mechanics seem to be disappearing at a rapid rate.

  • Has your favourite mechanic workshop closed down? Tell us all about it in the section below.

  1. It’s a sight of the industry, as bike and cars get more complicated, so does the diagnostic test equipment, as things become more dependent on computer technology, it becomes cheaper to replace parts rather than repair them (even it it was an option). All this happened in the aircraft industry decades ago, now the automotive industry has caught up.

  2. Over-complication just for the heck of it, that’s what car and motorcycle manufacturers have introduced, got to love when you get stranded because the tire pressure sensor failed, the car is mechanically in perfect condition, but just a stupid sensor makes you pay freight charges as well as exorbitant “repair” charges from the dealer, just a new way to get more money out of customers.

  3. Where I live my, husband also privatly repairs motorbikes at residential property and what seem to be a new trend whith consumers is they bring there bikes for repair and then start arguing about things, try finding fault and take there bikes and not pay. There is not one place I can get any information on the laws protecting us from people who do this regularly and have to a few repair shops. One shop after another. Is there any laws or guidelines that can protect the motorbike mechanic and his workshop from fraudulent consumers?

Comments are closed.