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Owner Comments
(Below)
Editor's Note:
This information came from webBikeWorlder "Alex" in
Germany. Thanks Alex!
UPDATE
From H.B.C. - September 8, 2008
"Not sure if you have
received any other information...with some reference
to the latest info you have posted with the
description and the stickers, etc...and the comment
left by ML, the 'newer' style handguards introduced
on the 2005 R 1200 GS and subsequently on the 2006
and 2007 R 1200 GS and GS Adventure models do have
the problem identified.
No amount of tightening
down the bar-end mounts or the control clamps will
resolve the issue. The hand guards will
continue to rotate enough and allow the beveled
edges to apply pressure on the clutch and front
brake levers.
I, along with others,
raised this issue with Motorrad Canada via our
dealers (at the time) but I for one never got a
response.
The 2007 GS and GSA
models use the new (two-piece) style guards and as
noted, are the only hand guards reflected in the
parts system, although there might be some older
units still held as stock here and there. The
new hand guards still flex somewhat, but they cannot
be rotated due to the change in the mounting
bracketry.
I am trying to pursue
the issue regarding replacement of the original hand
guards through our local dealer, but to be honest,
its likely to be an uphill battle, even though the
whole matters is, in my mind, an obvious defect and
liability issue that should be addressed by BMW."
UPDATE
From Alex - August 3, 2008
It's me, Alex from
Germany, again. I am glad to provide important
NEW information on the subject of defective hand
guards on BMW R1200GS models.
-
It is known that for
the BMW motorcycle models BMW R1200GS and BMW
R1200GS Adventure a "recall measure to eliminate
significant shortcomings with regard to road
safety" in accordance with Section 35, paragraph
2, No. 1 Road Traffic Act [StVG/German Law] was
initiated in the beginning of June 2008!
These measures included the distribution of a
long letter with warnings, a "supplement for the
user guide", "installation instructions for
stickers" and a "sticker for the right hand
guard" and a "sticker for the left hand guard."
The European Commission is warning about the
risk of injury on their website.
-
It is known that BMW
R1200GS and BMW R1200GS models have been
delivered since October 2007 (!) with completely
newly constructed hand guards.
The risk of locking front wheels during ride and
in addition various clutch and brake
malfunctions during ride no longer exists with
them. Quite simply for the reason that the
hand guards no longer touch any of the lever,
even if they may rotate.
Here is the photo of the new style hand guards:

-
It is known that the
"old" hand guards no longer can be ordered at
BMW dealers. This is the situation since
at least April 2008! And it's even not
possible to order any spare part for the "old"
design if you need one. So no dealer can
repair a BMW motorcycle whose "old" hand guards
are damaged.
NEWS: There
is now a special retrofit for the hand guards on BMW
R1200GS models produced between March 2004 and
October 2007 available. Part #: 71 607 705 265. The
price of the kit is in Germany about 110 EUR, which
corresponds to 170 USD. Photo below.
Note: This is a very
innovative form of a "recall". Because the
customers are paying the bill!

I am from Germany and
there seems to be the need of clarifying the issue
of the "BMW R 1200 GS Hand Guard Problem".
The German Federal Motor
Transport Authority (Kraftfahrt-Bundesamt, KBA)
informed the European Commission and the EU Member
States about an unsafe product from Germany. They
started an official investigation after a serious
accident with a BMW R1200GS Mod. 2004 near
Fulda/Germany on 13th January 2008 02:14 pm.
The
brakes were totally locked and the bike was equipped
with power assisted integral-abs brakes. The
European Commission published the safety warning of
the German Federal Motor Transport Authority on 11th
July 2008 in RAPEX.
RAPEX is the EU rapid
alert system for all dangerous consumer products. It
allows for the rapid exchange of information between
Member States and the Commission of measures taken
to prevent or restrict the marketing or use of
products posing a serious risk to the health and
safety of consumers. Both measures ordered by
national authorities and measures taken voluntarily
by producers and distributors are covered by RAPEX.
Ref. No.: 12 - 0738/08
http://ec.europa.eu/consumers/dyna/rapex/create_rapex.cfm?rx_id=192
NOTE:
.pdf file (in German) explaining the problem.
12
0738/08 |
Germany |
Category: Motor
vehicles
Product: Motorcycles
Brand: BMW
Type/number of model: Model R1200GS, type
R12
Description: Concerns motorcycles built
between December 2002 and October 2007.
Country of origin: Germany
No picture available
|
Injuries
The product poses a risk of injuries because
in the event of inappropriate handling, such
as pulling roughly, hitting objects while
manoeuvring, or if the motorcycle falls
over, the hand protector on the handlebar
controls can twist. It could then touch the
handbrake or clutch control causing brake or
clutch malfunction. In addition, if the
twisted hand protector lightly touches and
operates the handbrake control, the brake
linings may touch the brake disc and the
resulting heat generation would cause the
brake pressure to build up which could slow
down the front wheel, even so far as to
block it.
Three incidents reported.
|
Voluntary
corrective action taken by the manufacturer.
|
The official recall
campaign (= voluntary corrective action) is a letter
with a warning, a supplement to the manual and so
called "nanny stickers". These stickers have to be
put in the hand guards so everybody can see if
hand guards and protector are in the right place.
And
you see that the authorities do warn about
motorcycles produced between "December 2002 and
October 2007", which clearly indicates that they did
not only forget to mention the BMW R1200GS
Adventure, but also the BMW R1150GS and BMW R1150GS
Adventure.
Attached you will find
these "nanny stickers" for owners of the affected
bikes and a picture of the hand guards in question. Feel free to use and publish them!
By the way: BMW stopped
to distribute the hand guards. It's not possible to
buy them, you don't even get parts of them if you
need them!

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►Reader Comments and
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Comments are ordered from most recent to oldest.
Not all comments will be posted. Posted comments may be edited.
From "K.M." (9/09): "I bought a
used 2007 BMW R1200GSA about a year ago, and never
knew anything about this "issue". Went on a
trip with a buddy of mine on our GS's a couple weeks
ago up to Nova Scotia and was having a great time
cruising around, doing the normal sightseer thing.
On the way back into Maine, it started to look like
rain, so we pulled off the shoulder of the highway
to let my buddy put on his rain gear. I must
have rested my hand the wrong way or something, and
not realized it. After he got his stuff on, we
got back on the highway and took off (fast), I got
up to about +80 or so, and suddenly the bike started
running like the fuel filter was clogged... "hmm..
that's strange, that never happened before, wonder
what that could be??"
I decided that since the motor was about to stall
out, I should pull in the clutch and coast her in
for a look-see.... I pulled in the clutch and
promptly had the engine bounce off the rev limiter.
"(What???)" and "OH *&^% MY BRAKES ARE LOCKING
UP!!!" went through my mind.... here I am going well
over 80 and I'm about to go into full front brake
lock up, no warning, no reason, and most likely no
walking away...?
I QUICKLY pulled her to the right shoulder and put
all the brake on that I could to bring the speed
down, figured I'm about to auger in anyway, may as
well slow down as much as possible before I do it.
Simultaneously, I'm running through the Evil Knievel
checklist; "Helmet, check", "Aerostich, check",
"riding gloves, check", "riding boots, check"...
I got over to the shoulder (thank God I was out of
traffic at this point, I still thought I was going
to endo, but I actually breathed a sigh of relief
that I most likely wasn't going to get run over
immediately afterward) and somehow came to a stop
upright. The front wheel left about 10 feet of
rubber at the very end of the "stop". Sheer
luck, no doubt about it.
Now, I'm sitting there going, "well (what) just
happened?" and wondering what to do. I'm 600
miles from home, my riding partner may, or may not
know that we are no longer on the same trip
together, and my bike will NOT move. Not an
inch. I could smell the brake pads roasting on
the front rotors, and the rotors themselves were
bright blue - now I'm going "*&^%, this is going to
cost me a fortune to fix both rotors, plus whatever
the hell just malfunctioned to cause this in the
first place. Plus, I don't know what this is,
but I don't like it and I certainly don't want to
own a bike that spontaneously locks the front wheel
at 80+ without any warning". (Good thing) my
SO wasn't with me, cause seriously, she would never
ride a bike again.
About that time, I release the bleed nut on one of
the rotors and fluid comes shooting out of it.
So I know there's still pressure on it.. I'm
scratching my head, wondering what to do... and my
buddy pulls up (and of course starts yelling at me
for stopping without telling him ) I tell him what's
going on, and VIOLA! HE has read about this
problem! He snaps the handguard up about 20
degrees, and *poof* problem solved!
Now my rotors are (gone), my underwear are ruined,
and I am scared to death to even roll the bike down
my driveway... and it's all because of a STUPID
HANDGUARD?!?! Are you SERIOUS?!?
I've been riding bikes since I was 9 years old, and
I've seen a lot of stupid stuff, and some really
scary stuff.. but I have NEVER seen a manufacturer
who would allow such a simple, dangerous and easy to
fix problem go unfixed.
I'm VERY disappointed in BMW for allowing something
like this to happen to begin with, it almost cost me
my life. Literally, this could have been a
vicious, life altering (or ending) crash. I
got seriously lucky. It could have scared my
SO to the point where she would never ride with me
again, which could have long term repercussions for
me in terms of lifestyle.
The point is, this is something that should fall
under a mandatory recall, and should be something
that the NHTSA follows up on to enforce.
As it is, I am putting this in through my dealer for
a warranty claim to replace my brake pads and
rotors, and update the handguards to the new style -
AT THEIR EXPENSE.
If BMW won't do this, I will keep the bike because I
love it, and have it set up the way I want it.
THIS problem WON'T EVER happen to me again I can
assure them of that. But this is something
that should NEVER have happened in the first place.
If they don't have my back with this claim, this is
the last BMW product I will ever buy; Car, SUV or
motorcycle. Period.
I sure wish I would have read about this issue a
month or two ago.
If you're aware of any changes to BMW's response to
this problem, or if there have been any deaths ( I
know there have been many close calls, people have
come to complete stops in the 3rd lane of the 405
freeway in LA, etc) I would VERY MUCH like to know.
This is a very poor reflection on the value of life
BMW places on their customers!".
Follow-up from K.M. (9/09):
"Just a follow up with you regarding the response my
dealer has gotten from BMW NA - NOT COVERED!
BMW is not even willing to help me with the damage
to the rotors, never mind putting on the newer
updated handguards!
My dealer is going to pick up the bike and bring it
in for a once over, and has asked me not to take up
an argument with BMW at this point, until we've
assessed what the situation is. Basically,
he's trying hard to cover me with ZERO support from
the manufacturer.
I just sold my 2003 K1200LT, and my 1978 R100/7 in
the last year, and over the years I've had many
different bikes. With this kind of reaction
from BMW NA, I would bet even odds I'm back on a
Harley or a Honda soon."
From "L.D." (4/09): "I have
owned my 2007 R1200GSA since August 2007 and have
put 12K miles on it with no problems arising from
the old style hand guards. That is until I
took it to a local off-road vehicle site here in
California a few weeks ago where I dropped the bike
on a steeply inclined hairpin turn. No serious
damage was done to either me or the bike, however
the right hand-guard inboard plastic support bracket
did break.
On my way home that
afternoon, I stopped by Diablo Kawasaki/BMW in
Walnut Creek to order a new bracket. I was
told that the bracket and all parts for the 2007
hand guards were no longer available and that I'd
need to purchase the newly designed items.
Considering the price is around $200 (US), I decided
to fabricate two new brackets out of 1/8 inch
aluminum. I fabricated and installed them with
no problems.
My concern, however, and
my reason for writing is that NO ONE AT THE
DEALERSHIP MENTIONED ANY SAFETY ISSUES WITH THE OLD
HAND GUARDS. Is it possible that U.S.
dealerships have not been made aware of the
"voluntary" recall? Was I deliberately misled?
I will follow up with the dealership, but this
concerns me greatly. Why hasn't BMW notified
each of its consumers of the problem?"
Also from L.D.
(9/09): "I posted a response to your
article noting that I had had an issue with the
bracket attaching the inboard end of one of the hand
guards on my 2007 BMW R1200GSA and that I had
fabricated a bracket to replace the broken one since
the original plastic one is no longer available.
It’s an old saying --
there are two kinds of motorcyclists: those who have
dumped their bikes and those who are going to.
Whether it’s a moment of oversight at the filling
station during which you neglect to put down the
kick stand or the more serious and costly act of
laying your bike down at speed, it’s a given…sooner
or later, all fall down.
I have logged thousands of touring miles on my 2001
Harley Davidson Road Glide throughout the US and
Canada. And yes, I've had a few less than
tragic confrontations with the tarmac, but overall,
I've been lucky.
The same goes for the time I've spent on my 2007 BMW
R1200GS Adventure which I took as its maiden voyage
last summer on a solo ride from my home in the San
Francisco Bay Area, California, northward through
Canada, and into Alaska…Tok, Glennallen, Valdez,
Anchorage, Fairbanks, and ultimately, the unpaved
Haul Road/Dalton Highway from Fairbanks north to
Deadhorse and Prudhoe Bay.
It was a wild and wooly
ride…sun, rain, sleet, hail, and snow. 700 miles
most days and just a hair under 8,000 miles total.
Alaska offers everything an off-road adventurer
could want. It was an amazing trip…the people, the
wildlife, the immense beauty of the land…and the
fact that I did not go down even once.
Ah, but of course, good things do not last forever.
And according to the saying, we do all fall down.
Most recently for me, it was on a Saturday in the
dirt at Carnegie State Vehicular Recreation Area (SVRA),
when a steep hill, loose dirt, and a hairpin turn
conspired to topple me and my 500 pound dual-sport.
When I stopped rolling,
I looked back up the hill to find my Adventure on
its right side, handlebars down hill. I checked for
damage to both myself and the bike.
Fortunately, there was little to either. The
only real issues on the bike were a scraped cylinder
head cover guard, a scratch on the windshield, and a
floppy right side hand guard…nothing I could not
cope with.
The scratches looked like they might be rubbed out,
but that hand guard was going to require a bit of
attention. The plastic bracket attaching the inboard
end of the right hand grip to the handlebar had
snapped. But a stop by the local BMW
dealership on my way home would put things right…or
so I thought.
Owners of BMW R1200GS and GS Adventure models
produced between March 2004 and October 2007 may
have problems with the hand guards on their bikes.
Recalls in some
countries and Motorrad distribution areas are in
effect and riders should familiarize themselves with
the very real dangers regarding the basis of the
“recall”. Apparently the original hand guards
can rotate up or down enough to bring them into
contact with the brake/clutch levers.
After the fall in which I broke one of the hand
guard brackets, I stopped by a local BMW dealership
to purchase a new bracket. I was told that
neither the bracket nor any other parts for the hand
guards on my bike were any longer available. I was
not told there had been a recall (probably because
there had not been one in the U.S.), but I did learn
I could purchase a whole new and updated set of hand
guards for around $200 (US). I left to ponder
the problem.
Ultimately, I opted to address the issues myself. In
particular, I focused on two challenges: 1)
replacing the weak inboard hand guard brackets, and
2) increasing the potentially dangerous proximity of
the brake/clutch levers to the curved outer ends of
the original hand guards.

Broken original plastic brackets on BMW R1200GS.
Replacing the plastic
inboard brackets required fabrication of new
brackets (see photo above). To do so, I used
1/8” aluminum plate onto which I traced the outline
of the good bracket.
The brackets are
asymmetrical so either the right or left bracket can
be used to make the template for the opposite side
by simply flipping the bracket over before outlining
(photo below). I chose to simplify the
appearance and fabrication of the rearward end of
the new brackets by cutting along the dotted line
marked “B” on the template.

Making a template for a metal bracket replacement.
Once I rough cut the
first bracket, filed the edges smooth, and drilled
three holes to match the original, I gently bent the
bracket at the dotted line marked “A.” I used
a vice and gentle hammer strokes until I achieved
the same degree of bend as on the original bracket.
This is not rocket science and “close” was close
enough.
I test fitted and
repeated the process with the second bracket.
Finally, I painted the new brackets with SEM Trim
Black (39143) because it requires no primer and
dries to a strong semi-gloss black similar to other
finishes on the GSA.
The brackets bolted on as the originals. I
did, however, install nylon spacing washers and used
new, longer stainless steel fasteners (photo below).

Broken plastic bracket on the BMW R1200GS handguard.
The second issue I faced
was increasing the distance between brake/clutch
levers and the curved outer ends of the hand guards.
To do this I installed a cruise control kit by
Throttlemeister (review).
I have found the
product, when adjusted properly, is a great comfort
to my aching and cramping right hand on long flat
interstate rides, but the added benefit is that the
heart of the rotating mechanism of the cruise
control (and its left hand complement) is nearly one
inch longer than the original bar end (photo below).

Original bar end (arrow) and Throttlemeister
replacement.
The product comes with
black powder coated extension brackets which attach
where the new brackets I fabricated and original
hand guards connect and serve to move the hand
guards from their original dangerous position
outward by approximately one inch. Once the
units are installed, the ends of the hand guards are
less dangerously close to the brake/clutch levers.
A close look at the finished project reveals the
final appearance and location of the right hand
fabricated bracket and the new, safer distance
between the brake lever and hand guard (next photo).

Finished handguard assembly.
I highly recommend that
riders of 2004 through 2007 BMW R1200GS and GS
Adventures consider replacing their hand guards with
the new factory replacement units. The
modifications I have made and present here do not
guarantee freedom from what BMW and others judge to
be the potential danger and the possibility of
injury or death caused by continued use of the
original BMW hand guards."
From "M.L.": "Spare parts are
still available in Canada, and I was told the
"upgrade" will be done at no charge.
I'm no expert, but are the hand guards the same on
the 1150 and 1200GS (and Adventure) models ?